SMR

Building the Knowledge Culture

The Peter Drucker – Ken Burns Connection

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Now deep into Ken Burns’ magnificent film on the American national parks, I keep thinking – along with the purely visceral pleasures of viewing some of the most beautiful photography I’ve ever seen – that there is a big, big message here for us knowledge workers. Of course Burns and his team meant for the film to be enlightening as well as entertaining, but as I think about some of our field’s work with the concept of the knowledge culture, I’m wondering if there isn’t a natural link here between what Burns is trying to do and what we’re trying…
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Free Seminar: Want to be a Knowledge Thought Leader?

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Sign up now for the next SMR International Spot-On Seminar: “The Knowledge Thought Leader: Stepping Up & Stepping Out – A Conversation with Cindy Hill, Dale Stanley, and Guy St. Clair.” The Webinar is free and limited to the first 50 people who register. The date is Friday, 2 October at 4:00 PM ET. Register by sending an e-mail with the subject: Spot-On Seminar in the subject line to smrknowledgeatverizondotnet. Please include your telephone number and time zone. All registered participants will receive a confirmation notice. At SMR International we characterize knowledge services as the management and service delivery methodology…
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KM/Knowledge Services at Work: Ken Winter at VDOT

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Conversations with colleagues continue to convince me that the underlying strengths of KM/knowledge services is its focus on change management and communication. We don’t specifically teach courses or write books on these two critical elements in the KM/knowledge services “package,” but it seems that every time I’m thinking about the KM – knowledge services – knowledge culture continuum, my thoughts always seem to come back to dealing with change and communicating the value of the knowledge development/knowledge services (KD/KS) process. Case in point: The content in SMR International’s newest e-Profile, just published today. Ken Winter at VDOT: KM/Knowledge Services =…
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