SMR

Building the Knowledge Culture

News: CCC’s “Beyond the Book” – Specialized Librarianship and KM/Knowledge Services in Africa

Guy St. Clair

GRATITUDE – CONFIDENCE – HOPE The words come from Stephen Kizza, a librarian with the Ministry of Energy and Mineral Resources in Kampala, Uganda. In his correspondence and writings, Kizza signs off with a phrase that is both poignant and meaningful to strategic knowledge professionals, particularly those dealing with Africa and KM/knowledge services in the research and business communities of the nations of Africa: “Look backwards with gratitude, upward with confidence, forward with hope.” Could there be any stronger motivation for us? Could there be any better way to describe our aspirations for our work in Africa? At the recent Special…
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Knowledge Services and Change Management: Building The Organization’s Knowledge Culture

Guy St. Clair

Want to understand the basics of KM/knowledge services? Curious about the role of knowledge services in today’s workplace? Take a look at this: Knowledge Services and Change Management: Building the Company’s Knowledge Culture [Presentation] For more information about how your company can strengthen knowledge sharing in the workplace and reduce management and transaction costs, contact SMR International at: info@smr-knowledge.com Or get in touch with Guy St. Clair, SMR’s President and Consulting Specialist for Knowledge Services. Guy’s in New York at 917.797.1500 or 212.683.6285, or you can contact him at guystclair@smr-knowledge.com.

Knowledge Strategy Development: Lessons Learned

Guy St. Clair

A six-month project to develop knowledge strategy for an international organization has been completed. As with similar assignments relating to  knowledge strategy, one is left with both a sense of accomplishment that the big job is finished and a certain sense of sadness that the job is no longer the focus of one’s professional life. Implementation will move forward, and change – both cultural change and structural change – will be managed with the expectation that organizational effectiveness will be enhanced. It is a good time for reflection, to think about lessons learned. And what might be shared with other…
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