SMR

Building the Knowledge Culture

Collaboration + Knowledge Sharing = Knowledge Services

Guy St. Clair

Collaboration is too important to neglect. Whether managers create a collaborative environment where collaboration “just happens,” or if strategic efforts are made to ensure that people collaborate, it’s now clear that the successful organization is one in which collaboration is a critical building block. Some years ago, Edward M. Marshall – who might have been considered the father of the collaborative workplace if Peter Drucker hadn’t got there  first – strongly advocated the collaborative environment. Marshall even went so far as to predict that collaboration would replace hierarchy as the preferred management methodology of the 21st century. It didn’t quite…
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Pakistani Floods: KM/Knowledge Services at Work

Guy St. Clair

Knowledge sharing is critical in disaster relief programs and post-disaster reconstruction and development. As learned in recent major relief activities (e.g., the Indian Ocean tsunami in 2004, Hurricanes Katrina and Rita in New Orleans in 2005, Haiti on 12 January of this year), the whole success of putting life back together for victims of natural disasters builds on how well – and how fast – knowledge can be shared and acted upon. The latest example of KM/knowledge services at the practical, every-day level  is seen in daily news clips from Pakistan, where flooding is destroying lives and communities at horrible…
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Social Media and Networking: Want to See the Impact?

Guy St. Clair

For the nay-sayers about the role of social media networking in our lives (are there any still left?), here’s an eye-opener. And it’s just about what’s happening in one country. Businesses. Organizations. People. We’re all going to be part of this. All of us. Thanks to Dale Stanley for alerting us to this one. But wait. There’s more. At Stephen’s Lighthouse, Stephen Abram has just posted a related analysis. What Do Americans Do Online? tallies up how folks in the United States spend time online (is anyone else as surprised as I am that searching occupies such a small part…
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