SMR

Building the Knowledge Culture

KM/Knowledge Services: Matching Business Strategy and Knowledge Strategy

Guy St. Clair

For knowledge workers, being involved – either by choice or assignment – in the development of knowledge strategy is a rare opportunity. And a great way to strengthen (and then apply) knowledge management/knowledge services skills. Whether working on corporate knowledge strategy or trying to develop knowledge strategy for one or more business units, dealing with strategic knowledge as it connects to the workplace is one of the most rewarding jobs you can undertake. Why? Because in most companies people talk about “knowledge management,” “KM,” “knowledge services,” or “knowledge strategy” but the terms are used loosely, without much thought behind them. So…
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KM/Knowledge Services in the Academic/Research Environment

Guy St. Clair

KM/Knowledge Services: The Future of Academic Knowledge Sharing is Now was the title of Guy St. Clair’s keynote address for Egerton University’s 5th Research Week and International Conference. The conference took place on 22nd – 24th September 2010 at Njoro (nr. Nakuru) Kenya at the university’s Agriculture Resources Center. 2010 marks the 71st anniversary of Egerton University, having started as a farm school for white settlers in 1939. Originally gazetted as a constituent college of the University of Nairobi in 1986, Egerton University became a fully fledged university through an Act of Parliament in 1987. The Research Week and Annual Conference…
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KM/Knowledge Services & Archives: Results & Rewards

Guy St. Clair

If the KM/knowledge services/archives connection is going to make sense (and perform as the critical element of enterprise management it is expected to be), we have to go back to the “why.” What’s the reason behind a knowledge strategy that includes archives management? What are organizational expectations with respect to legacy content? Management expectations? Four considerations apply: 1. Enterprise-wide awareness. Already mentioned (and sadly not given as much attention when we’re speaking about enterprise records and archives), the more people affiliated with the company know about what’s available to them, the more inclined they are to incorporate historical information into…
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