SMR

Building the Knowledge Culture

Jane Jacobs’ “Knowledge Spillovers”

Guy St. Clair

We speak a lot about KD/KS. If you’re curious about how knowledge development and knowledge sharing link together in ways we might not usually think about, take a look at Jonah Lehrer’s “GroupThink: The brainstorming myth” in the current (January 30) issue of The New Yorker. While I’m not sure I agree with Lehrer’s basic premise that brainstorming doesn’t work (isn’t brainstorming a pretty basic tool in the KD/KS toolbox?), I do agree with his ideas about the value of chance encounters in knowledge sharing. His examples are terrific, and he makes it clear that when a space/building/environment is open…
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Predict the Future? No Way – Just Look Out the Window

Guy St. Clair

Each new year brings a mass of predictions, and 2012 has been no exception. That’s not so much the case in our field. When it comes to KM, knowledge services, and knowledge strategy development, we’re a little gun-shy about making predictions. I can’t say exactly why, but it’s probably because so many predictions of the past have been found to be, well, a little short of accurate. Why is that? Why do we resist predictions? Is it that folks in the predicting “game” have it all wrong? Perhaps predicting is more about dealing with wishful thinking than with reality. Or…
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