SMR

Building the Knowledge Culture

Examining the Knowledge-Sharing/Management Consulting Connection

Guy St. Clair

  When we summarize the role of the information or knowledge strategist, we generally say something like this: In every company, knowledge is developed, to be used for the benefit of the company and, when developed, shared wherever that knowledge brings benefit to the company. Managing that knowledge development/knowledge sharing (KD/KS) process is the work of the knowledge strategist. Actionable knowledge is the basis of success in every company, organization, or enterprise. One of my colleagues even uses that “actionable-ness” to define knowledge: “Knowledge,” he says, “is information that is used.” Well said. But then the critical question becomes: How…
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Digital Strategy – Program Announcement

Guy St. Clair

  In our business, we speak much about KM, knowledge services, and knowledge strategy. But how often do we think about strategy development in related disciplines? Here’s an opportunity for readers in the New York metropolitan area. On Friday May 4 (6.00 – 8.00 pm) Alex Lirtsman offers an important program at Columbia University, “Creating a Digital Strategy: The Art of Analytics, Measurement, and Success.” Sounds perfect for us, doesn’t it? And I expect Lirtsman’s talk will stimulate our thinking about how the elements of our so-called knowledge domain come together. I for one will be fascinated to learn how…
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Knowledge Strategy: Taking Charge as the Knowledge Thought Leader

Guy St. Clair

  I was honored to be asked to speak for the 8th Annual Law Firm Chief Information & Technology Officers Forum in early February. The Forum was held in New York, and was connected with the annual LegalTech Conference. I was delighted to be with so many CIOs and CTOs working in the legal profession, and it was a great time for networking and meeting new friends and professional colleagues. The subject of my presentation was “Take the Knowledge Strategy Lead at Your Firm: Ten Steps for Transitioning from CIO/CTO to Your Firm’s Knowledge Thought Leader.” As often happens in…
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