SMR

Building the Knowledge Culture

Information and Knowledge Strategy: No Longer an “Emerging” Management Methodology

Guy St. Clair

  Tuesday, May 21 was Class Day 2013 at Columbia University’s School of Continuing Education, a splendid event for everyone affiliated with the school and its programs, including its graduate degree programs. Program directors introduced more than 500 candidates for degrees, giving us a grand opportunity to watch them walk joyfully across the stage to be greeted by Dean Kristine Billmyer. And the mood of the day was described perfectly by one of my faculty colleagues in the academic procession, when he remarked, “On a day like this! Isn’t it great to be part of so much happiness?” Well said.…
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Other Voices: Jill Strand on Branding and the Value of Professional Self-Assessment

Guy St. Clair

  [Our guest blogger is Jill Strand, Director of Knowledge Resources at Maslon Edelman Borman Brand LLP in Minneapolis, MN USA. She is currently a candidate for President-Elect, Special Libraries Association.] Have you every read or heard something that immediately spoke to you? That jumped out of the morass of emails, blog posts, and Twitter and Facebook feeds and connected with you. It was big, and it gave you the feeling that someone understood what you were trying to do and who you were trying to be as professional. It happened to me recently, and I got a double-dose: Reading…
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Our Most Popular Request from Clients and Potential Clients

Guy St. Clair

  Anyone working with KM, knowledge services, and knowledge strategy development isn’t surprised to learn that the most popular request from potential clients and colleagues comes early in the discussion. No, it is not (surprising you here!): “How much will this cost?” Discussing cost comes later. The first request is simple and straightforward: “OK: KM. Knowledge Services. Knowledge Strategy. How do we get started?” First off, Guy is going to invite the questioner to take a look at something published a while back. It was an SMR Special Report (based on a series of posts originally published here). The report…
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