SMR

Building the Knowledge Culture

A KD/KS Challenge: Keeping on Track with Virtual Meetings and Webinars

Guy St. Clair

  On Wednesday I had the good fortune to attend a program on keeping attendees engaged when you’re leading a virtual meeting or seminar. Mor Sela at Better Collaboration put the program together, and the presenter was Nancy Settle-Murphy, facilitator, virtual team expert, cross-cultural trainer, interviewer, and OD consultant. Of particular importance to those of us attending the meeting, is Nancy’s book – she is the author of Leading Effective Virtual Teams: Overcoming Time and Distance to Achieve Exceptional Results. The purpose of our getting together was to look at how we can keep people from tuning out during virtual meetings…
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A Thought for September 11

Guy St. Clair

  In December 2001, I sent this to my family and friends: William Faulkner said this in his “Address Upon Receiving the Nobel Prize for Literature,” 10th December 1950: “It is easy enough to say that man is immortal simply because he will endure: that when the last ding-dong of doom has clanged and faded from the last worthless rock hanging tideless in the last red and dying evening, that even then there will still be one more sound: that of his puny inexhaustible voice, still talking. I refuse to accept this. I believe that man will not merely endure:…
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KM/Knowledge Services: Business Management? Or “Business-Like” Management?

Guy St. Clair

  As a young professional, I was lucky to work in a wide variety of enterprise types. I was often struck by the differences in management approach among those in the for-profit sector, the non-profit sector, and the not-for-profit sector. In my work, I was able to identify distinctions which became part of my own approach to management. Not surprisingly, through the influence of many fine mentors and exposure to the teachings of many excellent management leaders, I drew conclusions that I shared along the way with my own professional colleagues and (later) with clients for whom my company provided…
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