SMR

Building the Knowledge Culture

Why Knowledge Strategy? Guy’s Informal Response

Guy St. Clair

  A friend confronted me with a sweet challenge the other night. “Guy,” she said, “a lot of people know you teach about KM and knowledge services, that you’re considered a kind of evangelist for knowledge services.” “How nice,” I thought a little egotistically. “I like being recognized for my professional efforts.” I might even have made a comment along those lines because then I heard my friend continuing: “Here’s the thing, Guy,” she said. “I was telling someone about you and your work, and she wasn’t sure she knew what I was talking about.” Uh-oh. Now I was caught,…
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KM/Knowledge Services: 14 Thoughts for 2014

Guy St. Clair

  As we move into 2014,  permit me to share a few thoughts – fourteen in particular – about knowledge management and knowledge services (and, related, about knowledge strategy and the role of developing knowledge strategy in the management enterprise). Why thoughts about our line of work at this time? And why from me? Because, well, it’s sort of traditional to begin a new year sharing observations about where we’ve been and where (if we’re brave enough to predict) we might be going. And I spend a lot of time thinking about the role of knowledge in organizations. In my…
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