Building the Knowledge Culture

Other Voices: Megan Smith on Knowledge Services in Associations

Guy St. Clair

  In the KM, knowledge services, knowledge strategy environment, we hear constantly that these approaches to managing intellectual capital are not restricted by any organizational framework or, within the organizational framework, by any subject specialty. In the group of knowledge strategists I run with, there seems to be an on-going conversation about how leadership, management, and strategy development principles apply to knowledge work everywhere. An excellent case in point is the work of Megan Smith, Research Specialist at the American Physical Therapy Association. At APTA, Megan is responsible for providing customized knowledge services to the association’s Public Policy, Practice and…
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