SMR

Building the Knowledge Culture

Other Voices: Tim Powell and the KVC (2)

Guy St. Clair

  In a prior posting about Timothy W. Powell and his contribution to our work in KM, knowledge services, and knowledge strategy (Other Voices: Building the Business Case for Knowledge Services), I had the great pleasure of introducing Tim to SMR’s clients and colleagues. Now that “other voice” is being heard again, in a couple of very tangible and productive ways. For one thing, Tim has for three terms worked with me as one of the guest faculty in the class I teach – Management and Leadership in the Knowledge Domain – as part of the M.S. in Information and Knowledge Strategy program…
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Ready for Knowledge Services at Your Company?

Guy St. Clair

  Colleague Anne Kershaw and I have been speaking a lot recently about knowledge strategy, about why company and firm leadership needs to think about knowledge strategy. As it happens, the talk Anne and I deliver is focused on that very question (“Why Knowledge Strategy?”) as we seek to dig deep into the overall, enterprise-wide approach to KM, knowledge services, and knowledge strategy. Anne, Co-founder and Managing Director at Knowledge Strategy Solutions, is an expert in this topic, and we really like doing presentations together. One point that keeps coming up has to do with knowledge services, the management methodology that links…
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Knowledge Services: Will a Glossary Help?

Guy St. Clair

  There continues to be a great deal of discussion about the language we use when we speak about our work (especially to people who are not familiar with what we do as knowledge managers, knowledge services professionals, and knowledge strategists). We’ve thought about this before, even recently. See  How We Talk about Knowledge Services (Dec. 2, 2013) or, more generally, 14 Thoughts for 2014 (Jan. 1, 2013). As it happens, in response to an exercise for developing a glossary for a discussion group with which I’m affiliated, I thought it might be useful to describe some of these ways of speaking about…
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