Building the Knowledge Culture

KM and Knowledge Services: Raising Awareness for Top Management

Nerisa Jepkorir Kamar

The knowledge worker is defined as anyone who makes his or her living developing, sharing, or using knowledge. It’s a good definition, and it works, but it might be too broad. Many knowledge workers do their work, but that work is usually limited to one performance area or type of work. They do not deal with management issues or with the “place” of the KM/knowledge services function in the larger organization. On the other hand, those of us who work as knowledge specialists, knowledge professionals, or knowledge strategists deal with management issues all the time. We are daily confronted with…
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