SMR

Building the Knowledge Culture

Welcome Back

Guy St. Clair

  The SMR Knowledge Services Blog is the continuation of SMR International’s corporate blog, with content posts between 2009 and 2015. With the “new” blog, occasional posts will provide information, comment, or other content relevant to SMR’s core business (consulting services, strategic learning, and publishing). Other content is published in SMR Briefings and SMR Special Reports, all accessible through SMRShare, SMR’s corporate knowledge capture site. All blog posts, reports, and briefings can be accessed through “Search this Site” (right) or “Browse by Date” (below right). Blog posts and other SMR content is also announced through KM/Knowledge Services, the LinkedIn Group managed by SMR International staff. This post begins…
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Explaining Knowledge Services

Guy St. Clair

  Recent posts have suggested “tweaking” some of our definitions of knowledge services (see Nov 5 and Nov 12). But are we just talking to ourselves? A conversation with a colleague reminded me that much of our content is directed to people who know what knowledge services is all about. But what about those situations when we have the opportunity to explain knowledge services to someone who is not one-of-us? If we’re speaking with a friend, a newcomer to knowledge work, even (wow!) a potential client, how do we talk about knowledge services? I gave the idea some thought and came up with the following. Would…
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Other Voices: KMWorld 2015 — One Participant’s Impressions

Johel Brown-Grant

  [Editor’s Note: We welcome Guest Contributor Johel Brown-Grant, Ph. D. Johel is Knowledge Management Analyst, Office of Inspector General United States Postal Service, Washington, DC. His Twitter contact is @KMbyDrGrant and his email is 1johel@gmail.com. We are extremely pleased to share Johel’s “review” of the conference with clients and colleagues. — GStC] KMWorld, one of the country’s leading knowledge management organizations, recently (Nov. 2-5) celebrated its Knowledge Management and Enterprise Solution conference in Washington, DC. At this year’s conference, the 10th since its inception in 2006, the theme was Agile Knowledge Sharing and Innovation. Within that framework, the conference offered attendees three closely integrated programs: Enterprise Search…
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