SMR International’s customized deliverables for clients include:

• strategy planning and, as required, project management and advice for strategy plan implementation
• the development and implementation of customized information/knowledge services audits, including management reviews for information centers, specialized libraries, and knowledge centers
• benchmarking studies in knowledge services implementation, including the application of “world-class” knowledge services standards
• financial planning and budget preparation
• communications and public relations planning
• publication management and oversight
• design and implementation of strategic (performance-centered) training and learning programs
• content management and collection development review and analysis studies
• knowledge development/knowledge sharing programs, including the design of information sharing and analysis centers
• writing and research services for client-assigned topics