SMR

Building the Knowledge Culture

Question: How Do Knowledge Workers Help with Information Overload?

Guy St. Clair

The Information Africa Organization (IAO) is a Non Governmental Organization (NGO) registered in Kenya by the NGO council. The main objective of the organization is to build capacity among the youth in Information Communication (ICT) to enhance use of information available in the cyberspace for development. The full description of IAO’s objective is found here. At the site, the current question under discussion has to do with information overload, a subject often given attention in the KM/knowledge services discipline. The IAO discussion forum raises the issue by noting that information overload and professional/scientific language are barriers to information flow, and…
read more »

Technology Failures in Nonprofits: Perhaps the Focus is in the Wrong Place

Guy St. Clair

For several years, nonprofits have been trying to figure out how to bring the benefits of technology to developing countries and to others who do not have resources to participate in the technology revolution. [And as a personal aside: Did I say “revolution”? Can it still be a “revolution”? We’ve been living with computers since 1981 or so – longer for some folks – and yet we’re still thinking of the marvels of technology as a “revolution.” Why is that? Probably because the changes come so fast with technology – and are ongoing – that for many of the wordsmiths,…
read more »

Corporate Social Responsibility (CSR): Who’s Doing What? What’s the Strategy Behind the Effort?

Guy St. Clair

A study being undertaken at SMR International seeks to identify and publish steps leading to the development and implementation of a corporate social responsibility strategy. Just as they identify and share the elements of organizational knowledge strategy (and indeed of strategies for many other functions), organizational leaders must identify and examine steps to take to move forward with a workable corporate social responsibility strategy, ideally one that contributes to (or influences) corporate effectiveness. Definitions of corporate social responsibility (CSR) vary, with the focus in some on corporate self-regulation integrated into the company’s business model and others aimed at ethical business…
read more »