SMR

Building the Knowledge Culture

Starting KM in Your Organization: Here’s Your Strategic Road Map (Second Stop: Define Your Terms)

Guy St. Clair

The question we’re exploring: If you were given the task of starting KM in your organization, how would you begin? Let’s continue with our strategic road map: When you’re looking to bring KM into the company, it’s critically important that everyone use the same language. You and your colleagues must understand the terms in the same way. So before you get too far along, give some attention to what you’re talking about. For example, what is your role in the company? You probably already have a title, and are part of a functional unit or department, but what do you do? How…
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Starting KM in Your Organization: Here’s Your Strategic Road Map (First Stop: Define What You Want to Do)

Guy St. Clair

A recent query at the LinkedIn KM Edge Group asked about how we get KM – as an operational function – started in the workplace. It was James Mamabolo in South Africa who posed the question: If you were given the task of starting KM in your organization, how would you begin? It’s almost an ideal scenario for knowledge workers, isn’t it? Just imagine, being asked what we want to do, to move KM forward in our organization. Here’s my version for “getting started.” I call it my “strategic road map” because I like the phrase. I first heard it from a recent…
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Technology Failures in Nonprofits: Perhaps the Focus is in the Wrong Place

Guy St. Clair

For several years, nonprofits have been trying to figure out how to bring the benefits of technology to developing countries and to others who do not have resources to participate in the technology revolution. [And as a personal aside: Did I say “revolution”? Can it still be a “revolution”? We’ve been living with computers since 1981 or so – longer for some folks – and yet we’re still thinking of the marvels of technology as a “revolution.” Why is that? Probably because the changes come so fast with technology – and are ongoing – that for many of the wordsmiths,…
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