SMR

Building the Knowledge Culture

Starting KM in Your Organization: Here’s Your Strategic Road Map (First Stop: Define What You Want to Do)

Guy St. Clair

A recent query at the LinkedIn KM Edge Group asked about how we get KM – as an operational function – started in the workplace. It was James Mamabolo in South Africa who posed the question: If you were given the task of starting KM in your organization, how would you begin? It’s almost an ideal scenario for knowledge workers, isn’t it? Just imagine, being asked what we want to do, to move KM forward in our organization. Here’s my version for “getting started.” I call it my “strategic road map” because I like the phrase. I first heard it from a recent…
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What’s the KM “Flavor” at Your Workplace?

Guy St. Clair

Are you beginning to see several points of view about KM in your work? As knowledge workers, we’re exposed to (and are positioned to react to) a wide range of perspectives about how knowledge is managed in the workplace. I’m becoming more and more aware that colleagues (both knowledge workers and “others” – whoever these “others” might be!) are thinking about KM, knowledge services, and knowledge strategy in many different ways. Would it be helpful if we shared some of these different perspectives with one another? As for me, I’m thinking there are probably four ways people think about KM…
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Technology Failures in Nonprofits: Perhaps the Focus is in the Wrong Place

Guy St. Clair

For several years, nonprofits have been trying to figure out how to bring the benefits of technology to developing countries and to others who do not have resources to participate in the technology revolution. [And as a personal aside: Did I say “revolution”? Can it still be a “revolution”? We’ve been living with computers since 1981 or so – longer for some folks – and yet we’re still thinking of the marvels of technology as a “revolution.” Why is that? Probably because the changes come so fast with technology – and are ongoing – that for many of the wordsmiths,…
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