SMR

Building the Knowledge Culture

Knowledge Workers in the New Environment (4): The Knowledge Strategist

Guy St. Clair

  The third type of knowledge professional I’ve identified is the organizational or corporate knowledge strategist, the employee whose work is that generally thought of as the management of knowledge services. With knowledge services usually defined –  as noted in earlier posts on this subject – as the convergence of information management, KM, and strategic learning, or, perhaps better put, as developing and implementing strategies for managing information, knowledge, and corporate or organizational learning, these activities provide focus for the knowledge strategist for matching the corporate knowledge strategy with the organization’s business strategy or mission. The knowledge strategists are the people who design and plan…
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Knowledge Workers in the New Environment (3)

Guy St. Clair

  In the August 29th SMR post we gave attention to knowledge workers, a first “category” for people working in the knowledge domain. Another category is that of strategic knowledge professionals. These are knowledge development/knowledge sharing (KD/KS) employees often thought of as a company’s “information professionals,” “content professionals,” “IT specialists,” “information managers,” or any of the myriad new titles coming into the knowledge lexicon these days. As KM and knowledge services continue their move toward enterprise-wide acceptance (including acceptance and – to some extent – enthusiasm in the management community at large), we see the valuable role of the strategic knowledge professional extending…
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Corporate Intranet = “Corporate KM System”?

Guy St. Clair

Why not? As is often the case in our knowledge-sharing community, this post is inspired by a recent query on LinkedIn. This one was posted on LinkedIn’s Knowledge Management Group, from Aprill Allen: “What are your thoughts on intranets as a platform for knowledge management? No fancy SaaS or software, just an internal website. I know it has limitations and wouldn’t scale well, but for small companies and for many types of businesses, it could do the job quite well. What would be your suggestions to someone who might consider starting on this path?” And Aprill’s query comes just as…
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