SMR

Building the Knowledge Culture

KD/KS at Work: Africa’s Arid Lands Information Network

Guy St. Clair

  Knowledge Centers Positioned Across Kenya, Tanzania, and Uganda Sometimes those of us working with knowledge strategy are accused of being too “theoretical,” of focusing on KM, knowledge services, and knowledge strategy too much as a discipline, without giving attention to practical applications. Have you heard any of that recently? If you have, grab the nay-sayers and sit them down in front of this short film. It’s pretty special. l can’t think of many times in the last few years when I’ve been so proud of the work knowledge workers do. Take a look at this: The film describes the…
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“Same Institution, Changing Culture, Different Economic Context, Different Set of Players….”

Guy St. Clair

Reviewing a few recent client assignments, I find myself intrigued when we get to speaking about what works and what doesn’t work. I’m also stimulated by comments offered in response to a previous SMR post about Sharing Techniques from the Development Community (which itself was inspired by Ian Thorpe’s Learning as Part of the Brand). As a result, I’m now seeing a perhaps-common thread, an opening for us to look at the connection between what we’re doing with KM/knowledge services and change management in the organizations we work with. Don’t run away. Yes, I know the term “change management” often brings about a…
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Knowledge Workers in the New KM Environment

Guy St. Clair

After the build-up in prior posts about the Annual Conference of the Special Libraries Association (SLA) – held in Philadelphia last month – a bit of follow-up is appropriate. I won’t report on the entire conference, but I’m happy to share a few comments about some of  the activities. Perhaps this brief post will be of interest to knowledge workers who read these posts and provoke some useful knowledge sharing. A first impression – and I’ve certainly seen this coming over the past couple of years or so – is that KM/knowledge services is no longer the esoteric but hard-to-define management…
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