SMR

Building the Knowledge Culture

KM Education Forum: Educators Seek Consensus at First Annual Summit

Guy St. Clair

On May 5-6, 2011, the Knowledge Management Education Forum (KMEF) brought together some 75 educators in the field of knowledge management (KM) to share their thoughts about how KM is taught and how students learn KM. This First Annual KMEF Summit was held on the campus of George Washington University in Washington, DC. An initiative of the KM faculties of George Washington University and Kent State University, KMEF is described as “an on-going, annual dialog … an endeavor to identify and grow consensus on the knowledge management body of knowledge, competencies, roles, and curriculum.” The KMEF emphasis is not limited…
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Starting KM in Your Organization: Here’s Your Strategic Road Map (Fifth Stop: Identify What’s Been Done Already)

Guy St. Clair

The question we’re exploring: If you were given the task of starting KM in your organization, how would you begin? Let’s continue with our strategic road map: Now you’ve spent a little time exploring the organization as a knowledge culture (remember the definition: a knowledge culture is an environment with shared beliefs and values about the role of knowledge in the company’s achievement of its corporate mission). As you’ve looked around, you’ve found some folks doing what you could define as KM work or taking some approach to knowledge services, although they might call it something else. With each of these, these knowledge…
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Basic Knowledge Sharing: Saving Lives

Guy St. Clair

OK. Perhaps the title is a little dramatic, but if you take a look at today’s blog post from Dr. John D. Halamka you’ll have a quick lesson in the basics (and the rewards) of KD/KS, that knowledge development/knowledge sharing we speak about so much. A Japanese Starbucks Model for Healthcare Quality describes the simplest of ideas for ensuring that a specific order placed at Starbucks is implemented correctly throughout the order-delivery process. Dr. Halamka’s good idea is to apply the framework for dispensing medications. Reading his thoughts, I was struck by what a neat KD/KS example this is: the knowledge…
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