SMR

Building the Knowledge Culture

Talking the Talk: The Language We Use When We Speak about Knowledge Sharing

Guy St. Clair

As we move deeper into the new year, let’s review some of the terms we use when we speak about knowledge sharing. In the corporate environment these days, we’re all pretty much agreed that organizational effectiveness is largely dependent on the quality of knowledge sharing practiced throughout the organization, with the ideal being some level of success in the establishment of an enterprise-wide knowledge culture. It doesn’t matter much what type of organization we’re affiliated with (although at our company the focus these days seems to be on organizations in the for-profit sector). Any organization must – if it is…
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Drucker Management for Libraries

Guy St. Clair

The management of non-profits was always one of Peter Drucker’s great interests, and he gave much attention to the role of management excellence and its importance for non-profits, particularly later in his work. In The Five Most Important Questions You Will Ever Ask About Your Nonprofit Organization (San Francisco: Jossey-Bass, 1993), Drucker expressed his goals for nonprofit organizations: “Although I don’t know a single for-profit business that is as well managed as a few of the nonprofits, the great majority of the nonprofits can be graded a ‘C’ at best. Not for lack of effort; most of them work very…
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Corporate Social Responsibility (CSR): Who’s Doing What? What’s the Strategy Behind the Effort?

Guy St. Clair

A study being undertaken at SMR International seeks to identify and publish steps leading to the development and implementation of a corporate social responsibility strategy. Just as they identify and share the elements of organizational knowledge strategy (and indeed of strategies for many other functions), organizational leaders must identify and examine steps to take to move forward with a workable corporate social responsibility strategy, ideally one that contributes to (or influences) corporate effectiveness. Definitions of corporate social responsibility (CSR) vary, with the focus in some on corporate self-regulation integrated into the company’s business model and others aimed at ethical business…
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