SMR

Building the Knowledge Culture

Starting KM in Your Organization: Here’s Your Strategic Road Map (Sixth Stop: Identify Resources)

Guy St. Clair

Sixth Stop: Identify resources. The question we’re exploring: If you were given the task of starting KM in your organization, how would you begin? Several good responses have come in to the LinkedIn Knowledge Managers Group, where the question was first posed. Let’s continue with our strategic road map: By now, we’ve all learned that the fundamental planning tool is resource allocation. So an early question to management asks what resources are available for the initiative you’ve been tasked to develop. In project management, activities cannot be scheduled unless they can be matched against available resources (or – at the very least…
read more »

In-Sourcing, Embedding, Outsourcing

Guy St. Clair

If you are in charge of managing strategic knowledge in your company, a serious challenges is to identify the best mechanism for ensuring the knowledge development/knowledge sharing (KM/KS) process.  Knowledge services brings information management, knowledge management, and strategic learning under the authority of one strategic knowledge manager, but the many different “pieces” of the operation are not always in sync. And a critically important issue has to do with: who-does-the-work? – that age-old conundrum in which I as the manager of the strategic knowledge function have to be something of a juggler or traffic cop. It’s my job – and…
read more »