Building the Knowledge Culture

In-Sourcing, Embedding, Outsourcing

Guy St. Clair

If you are in charge of managing strategic knowledge in your company, a serious challenges is to identify the best mechanism for ensuring the knowledge development/knowledge sharing (KM/KS) process.  Knowledge services brings information management, knowledge management, and strategic learning under the authority of one strategic knowledge manager, but the many different “pieces” of the operation are not always in sync. And a critically important issue has to do with: who-does-the-work? – that age-old conundrum in which I as the manager of the strategic knowledge function have to be something of a juggler or traffic cop. It’s my job – and…
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