SMR

Building the Knowledge Culture

Starting KM in Your Organization: Here’s Your Strategic Road Map (Third Stop: Don’t Go It Alone)

Guy St. Clair

The question we’re exploring: If you were given the task of starting KM in your organization, how would you begin? Let’s continue with our strategic road map: The whole point of knowledge services is knowledge development and knowledge sharing (what we like to call “KD/KS”). So as we think about starting a KM initiative for the organization, let’s practice what we preach: Shouldn’t we share this experience. Shouldn’t someone else be involved? “Why anyone else?” you ask. “I’ve been tasked to start KM and it’s my responsibility.” Of course. And if it is going to be your responsibility (and if you’re going…
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Your Knowledge Services Elevator Speech (via the Heath Brothers and SMR International)

Guy St. Clair

It’s been a few years since I came into contact with the Heath brothers, but I was impressed when I heard Dan (or was it Chip?) speak a few years ago. He was on an author tour, promoting Make it Stick: Why Some Ideas Survive and Others Die (and, yes, I bought the book). For colleagues working with strategic knowledge, Dan and Chip’s August post, a quick (appropriately!) comment on how to do an elevator speech comes in handy. You remember elevator speeches, don’t you? Those quick-and-to-the-point moments we use to tell someone what we do? Here’s how-to advice on elevator…
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Knowledge Services and Change Management: Building The Organization’s Knowledge Culture

Guy St. Clair

Want to understand the basics of KM/knowledge services? Curious about the role of knowledge services in today’s workplace? Take a look at this: Knowledge Services and Change Management: Building the Company’s Knowledge Culture [Presentation] For more information about how your company can strengthen knowledge sharing in the workplace and reduce management and transaction costs, contact SMR International at: info@smr-knowledge.com Or get in touch with Guy St. Clair, SMR’s President and Consulting Specialist for Knowledge Services. Guy’s in New York at 917.797.1500 or 212.683.6285, or you can contact him at guystclair@smr-knowledge.com.