SMR

Building the Knowledge Culture

KD/KS at Work: McKinsey Reports on Government Innovation in Kenya and Georgia

Guy St. Clair

Developing and Sharing Knowledge at the Macro Level   It is often my contention that the work being done in what we’re calling “the knowledge domain” grows more innovative daily, and often on a larger, more societal scale. KD/KS is not limited to what happens in an individual group or corporation. Indeed, one of my best friends often speaks about the “great potential” (as she puts it) for KD/KS to change the world. [Was it not ever thus? How did we get off track?] OK. Perhaps “changing the world” is going a little far, but we’re getting close when we…
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Meeting Madelyn Blair: Garnering Competencies for KM, Knowledge Services, and Knowledge Strategy

Guy St. Clair

[Guy St. Clair met Madelyn Blair at the recent KM Education Forum Summit in Washington. In their conversation, Madelyn described how asking two simple questions could lead to great success in identifying competencies for knowledge workers. Thanks to Madelyn for sharing this remarkable technique with SMR’s readers.] The business needed to look more carefully at the staff employed in what is usually called information technology (IT), information management (IM), or knowledge management (KM). The numbers of staff in these positions had been growing, and it was beginning to be more and more difficult to determine if someone was qualified for…
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Corporate Intranet = “Corporate KM System”?

Guy St. Clair

Why not? As is often the case in our knowledge-sharing community, this post is inspired by a recent query on LinkedIn. This one was posted on LinkedIn’s Knowledge Management Group, from Aprill Allen: “What are your thoughts on intranets as a platform for knowledge management? No fancy SaaS or software, just an internal website. I know it has limitations and wouldn’t scale well, but for small companies and for many types of businesses, it could do the job quite well. What would be your suggestions to someone who might consider starting on this path?” And Aprill’s query comes just as…
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