SMR

Building the Knowledge Culture

Knowledge Workers in the New Environment (4): The Knowledge Strategist

Guy St. Clair

  The third type of knowledge professional I’ve identified is the organizational or corporate knowledge strategist, the employee whose work is that generally thought of as the management of knowledge services. With knowledge services usually defined –  as noted in earlier posts on this subject – as the convergence of information management, KM, and strategic learning, or, perhaps better put, as developing and implementing strategies for managing information, knowledge, and corporate or organizational learning, these activities provide focus for the knowledge strategist for matching the corporate knowledge strategy with the organization’s business strategy or mission. The knowledge strategists are the people who design and plan…
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“Same Institution, Changing Culture, Different Economic Context, Different Set of Players….”

Guy St. Clair

Reviewing a few recent client assignments, I find myself intrigued when we get to speaking about what works and what doesn’t work. I’m also stimulated by comments offered in response to a previous SMR post about Sharing Techniques from the Development Community (which itself was inspired by Ian Thorpe’s Learning as Part of the Brand). As a result, I’m now seeing a perhaps-common thread, an opening for us to look at the connection between what we’re doing with KM/knowledge services and change management in the organizations we work with. Don’t run away. Yes, I know the term “change management” often brings about a…
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Starting KM in Your Organization: Here’s Your Strategic Road Map (Implementing Your Start-Up KM Initiative – Journey’s End?)

Guy St. Clair

NO WAY! Is that emphatic enough to make my point? The question we’re exploring is this: If you were given the task of starting KM in your organization, how would you begin? We’ve been developing a strategic road map for the project, and so far we’ve come up with ten basic steps, described in previous posts: 1. Define what you want to do 2. Define your terms 3. Don’t go it alone 4. Think big – and lead the change 5. Identify what’s been done already 6. Identify resources 7. Develop a corporate knowledge strategy 8. Develop your strategic plan 9.…
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