Building the Knowledge Culture

The SMR Team


SMR International specializes in the management of knowledge services and the relationship of knowledge services to knowledge strategy development. The company is known for excellence in delivering consulting, publishing, and strategic learning services to its clients, and the company’s reputation in its field is unsurpassed, thanks to the expertise and commitment of the finest team of KM/knowledge services specialists working in the knowledge domain today.

Guy St. Clair

Guy St. Clair is President, Consulting Specialist for Knowledge Strategy, and Knowledge Services Evangelist for SMR International. In his professional work, Guy is recognized as an expert adviser in knowledge services and in building the organizational knowledge culture, with a special emphasis on knowledge strategy development.

Guy is a prolific author and a frequent speaker on management and leadership issues relating to KM and knowledge services. In a filmed interview (right) with Knowledge Value Chain® expert Timothy W. Powell Guy talks about knowledge services and knowledge strategy. In the other filmed interview, Tony Saadat of Soutron Global, SMT International’s long-time affiliate, interviews Guy about his newest book — Knowledge Services: A Strategic Framework for the 21st Century Organization, published in 2016 by De Gruyter. Guy’s other books are listed in his Wikipedia site and on his Amazon Author Page.

Many of Guy’s presentations, articles, special reports, briefings for clients and colleagues, white papers, and other professional writings can be accessed through SMRShare. Additionally, SMR International blog posts can be accessed by subject using the search engine for the site (to the right) or accessed by date (see chronological listing, also to the right).

With Dale Stanley, Deb Hunt, and other members of the SMR International team, the company provides consulting services and strategic learning activities for a wide range of companies and organizations, including non-profit and not-for profit organizations. In SMR’s strategic alliance with the Special Libraries Association, the company – under Dale’s direction – provides content and instruction for the Click U Certificate Program in KM/Knowledge Services.

In addition to his work with SMR International, Guy teaches at Columbia University in the City of New York. In 2010 Guy came to Columbia to work with the university’s School of Professional Studies in developing the M.S. in Information and Knowledge Strategy program, and he was for four years a Lecturer and Subject Matter Expert for Knowledge Services in that program. Guy currently serves as Lecturer in Knowledge Services for the school’s Postbaccalaureate Studies Program, teaching Managing Information and Knowledge: Applied Knowledge Services. Learn more at Guy’s Profile on LinkedIn, and feel free to follow these links to learn about Guy’s work and interests:

Dale R. Stanley

Dale Stanley is SMR International’s Senior Consultant and Marketing and Operations Manager. A knowledge services executive with extensive experience in leading and developing KM/knowledge services functions, Dale is known for his ability to build, train, lead, and inspire high performance teams, and for his skill in developing innovative KM/knowledge services systems, including state-of-the-art information management. At SMR International, Dale and Guy have worked together on a number of important knowledge strategy development assignments for such clients as the Dag Hammarskjöld Library United Nations, NY, the International Finance Corporation and the Library and Archives of Development (both for the World Bank Group), Millward Brown, and the United States Agency for International Development (USAID).

From 2010 to 2013, Dale served as a Faculty Facilitator for the the M.S. in Information and Knowledge Strategy program at the School of Professional Studies at Columbia University in the City of New York where he was a Capstone Advisor and Subject Matter Expert in change management and knowledge strategy development, his particular specialties. Dale co-authored “Change Management and Change Implementation: The Fundamental Knowledge Services Competency” in Knowledge Services: A Strategic Framework for the 21st Century Organization, published in November, 2016.

With SMR International, Dale has management responsibility for SMR’s strategic learning activities for the corporate sector and, as noted, Dale is responsible for content and instruction for the Click U Certificate Program in KM/Knowledge Services in SMR’s strategic alliance with SLA. Learn more at Dale’s Profile on LinkedIn.

Deborah (Deb) Hunt

Deb Hunt is SMR International’s Strategic Learning Specialist. Recognized as an innovative knowledge strategist throughout both the library and information science profession and in organizational management, Deb is a Past-President of the Special Libraries Association (SLA). She is Library Director, Mechanics Institute, San Francisco CA, and as an expert in knowledge leadership, Deb is quoted extensively in “Leadership and Knowledge Leadership” in Knowledge Services: A Strategic Framework for the 21st Century Organization, published in November, 2016.

Deb is the founder and a long-standing principal with Information Edge, the Knowledge Services/Knowledge Strategy consultancy in Leandro, CA. In consulting practice since 1987, Deb has built a strong track record of working with clients to empower them to tap into the organization’s intellectual capital and to find and utilize the information that resides inside and outside the organization. Her specialties include information/knowledge assessment, enterprise content management, document management, digital asset management, in-depth and value-added research, competitive intelligence, and library automation. Deb is a certified AIIM ECM (Enterprise Content Management) Practitioner.

With David Grossman Deb co-authored The Librarian’s Skillbook: 51 Essential Career Skills for Information ProfessionalsAdditionally she serves on the faculty of Diablo Community College’s Library Information Technology Certificate Program, teaching four courses (Introduction to a Career in Library and Information Technology, Acquisition of Library Materials, Job Search Skills for Library Personnel, and Internet Skills for Library Personnel). At SMR International, Deb has teamed for several years with Guy St. Clair and Dale Stanley as a workshop leader, conducting webinars and on-site strategic learning programs for SLA’s KM/Knowledge Services Certificate Program and at the SLA Annual Conference. Learn more at Deb’s Profile on LinkedIn.

Nerisa Jepkorir Kamar

Nerisa Jepkorir Kamar represents SMR International in Africa. As the company’s Knowledge Management Consultant for Sub-Sahara clients, Nerisa is recognized for her knowledge management (KM) expertise among colleagues in several African countries. She has a strong background in information and knowledge management and with her expertise provides professional advice for a wide variety of assignments relating to KM, knowledge services, and knowledge strategy development. As organizations seek to build a strengthened framework for enterprise-wide knowledge development, knowledge sharing, and knowledge utilization (KD/KS/KU), Nerisa’s skills are applied in many different client situations. She is based in Nairobi, Kenya and her background includes work with the Knowledge Management Unit of UN-HABITAT (the United Nations Human Settlements Programme) and the agency’s Vieira de Mello United Nations Library at Nairobi, IAO (Information Africa Organization), Egerton University (where she was a specialist in e-library management and course content development, leading the effort for the inclusion of KM in academic programs), and the Management University of Africa, where she participated in the development of institutional knowledge strategies.