Collaboration is too important to neglect. Whether managers create a collaborative environment where collaboration “just happens,” or if strategic efforts are made to ensure that people collaborate, it’s now clear that the successful organization is one in which collaboration is a critical building block. Some years ago, Edward M. Marshall – who might have been …
Archives for August 2010
Pakistani Floods: KM/Knowledge Services at Work
Knowledge sharing is critical in disaster relief programs and post-disaster reconstruction and development. As learned in recent major relief activities (e.g., the Indian Ocean tsunami in 2004, Hurricanes Katrina and Rita in New Orleans in 2005, Haiti on 12 January of this year), the whole success of putting life back together for victims of natural …
Strategic Learning: The Learning Organization + The Teaching Organization
When we stop to give some thought to strategic learning and the role of training and development in the company, it’s easy to get side-tracked by searching for definitions, concepts, frameworks, and all those other distractions that strategic knowledge managers work with on a daily basis. Here at SMR International, we recommend cutting through the …
Time Management: Balancing the Day-to-Day and The “Big Picture” Stuff
We’re all agreed, aren’t we, that managing the company’s strategic knowledge is not a job for amateurs? The executive who has a title of something along the lines of “Director, Knowledge Strategy” or “Chief Knowledge Officer” is expected to be pretty proficient in knowledge management/knowledge services. Any strategy management role in a company is demanding, …
Technology Failures in Nonprofits: Perhaps the Focus is in the Wrong Place
For several years, nonprofits have been trying to figure out how to bring the benefits of technology to developing countries and to others who do not have resources to participate in the technology revolution. [And as a personal aside: Did I say “revolution”? Can it still be a “revolution”? We’ve been living with computers since …