A colleague finds himself in a strange professional situation, perhaps a classic management conflict. In the forward-thinking company where he works, he has been assigned to take knowledge development and knowledge sharing to “the floor.” His colleagues who manage strategic learning feel that it’s time for KD/KS to go live, so to speak, and everyone …
Archives for August 2010
Kenya: The Newest Land of Opportunity?
Africa has long been a part of the world that worried international leaders, and while enormous strides were made over the last few decades, there continued to be a sort of reticence or quiet reluctance for embracing the business potential the famous (and condescendingly described) “dark continent” had to offer. Bringing Western management methodologies was …
Corporate Social Responsibility (CSR): Who’s Doing What? What’s the Strategy Behind the Effort?
A study being undertaken at SMR International seeks to identify and publish steps leading to the development and implementation of a corporate social responsibility strategy. Just as they identify and share the elements of organizational knowledge strategy (and indeed of strategies for many other functions), organizational leaders must identify and examine steps to take to …
KM/Knowledge Services, Strategic Learning, and HR: Making the Critical Connection
We’re all agreed that a key element in the success of any KM/knowledge services strategy is strategic learning. Indeed, strategic learning is one of the three “legs” (as we often say) of knowledge services, converging with information management and knowledge management to establish corporate knowledge-sharing success. One of management’s biggest challenges, though, is coordinating these …
What to Archive? How Do You Deal with Content That Goes Out-of-Date Fast?
While professional knowledge workers in the archives and records-management community have retention schedules and (presumably) guidelines for dealing with content, others working in strategic knowledge services do not necessarily have that expertise and background. Yet archival questions come up frequently, and with today’s fast-moving management demands, much of the issue has to do with archiving …