Change management. It seems to be on our minds constantly, and as we move deeper into our wide-ranging uses of technology, we hear more and more about change in the workplace (and, not to be ignored, in our personal lives as well). In this so-called “digital age” or what I like to call “the golden …
Knowledge Services: The Strategic Learning Construct
The subject is knowledge services, of course. And in this case specifically the critical role played by strategic learning in knowledge services, in the development of the organizational knowledge strategy, and—perhaps most important—the role of strategic learning in the overall development of the organization as a knowledge culture. And probably at this point in our …
Your Knowledge Services Primer
When Peter F. Drucker first introduced us to the concept of the knowledge worker, he did those of us destined to work with information, knowledge, and learning a big favor. He said that we would be working as knowledge workers, required to have “a good deal of formal education.” He also pointed out that we would have …
Knowledge Services: Crucial in Today’s Knowledge Economy
Ed note: The following is re-printed with permission from Blog Posts by Mitzi, published by Mitzi Perdue (September 28, 2017). Mitzi Perdue is a businesswoman, author, and a master story teller. Recognized as the foremost public speaker on family businesses and business families, Mitzi Perdue draws on the experience of her family of origin, the …
Knowledge Services: Why We Measure
Recent comments from several new listeners brought up a subject I hear about pretty often, especially from people who have not yet had much experience with the distinction I make between knowledge management and knowledge services. To colleagues and clients who know me it’s not a big deal, since like many people I have long …
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