1 – Collaboration is the name of the game. Company success (or organizational success if you don’t work in the corporate sector) is based on how efficiently people find what they need. If employees spend too much time or money looking for information and knowledge, they are wasting the company’s resources and inhibiting the company’s …
Is Knowledge Services the Critical Management Discipline for the 21st Century Organization?
As an evangelist for knowledge services, I often refer to our subject as “the critical management discipline for the 21st Century.” I’m not shy about saying this (as anyone who has had a few minutes conversation with me can confirm). And, yes, every once in a while there’s a bit of challenge: how can I …
Knowledge Services: The Change Management Connection
The principles of change management and change implementation have been studied and written about by many people. Indeed, as we are not shy about letting people know, Dale Stanley and I have written about the subject (and we continue to discuss change management often with our clients and colleagues). In our recommendations about this important …
Knowledge Services: Advice from the Dean of Leadership Development
[Author’s Note: The following is reprinted from Sharing Guy’s Journey, my personal blog. This tribute to Frances Hesselbein was published on November 1, 2016 as Frances Hesselbein: Knowledge Sharing at Its Best. It is re-printed here — with an additional note — to emphasize the critical importance of leadership development in knowledge services and in …
Knowledge Services? Knowledge Sharing? Knowledge Strategy? Why? Guy’s Informal Response
A friend confronted me with a sweet challenge the other night. “Guy,” she said, “a lot of people know you teach about KM and knowledge services, that you’re considered a kind of evangelist for knowledge services.” “How nice,” I thought a little egotistically. “I like being recognized for my professional efforts.” I might even have …
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