What’s This All About? It’s always fun to begin with a story. And since any number of people will tell you that knowledge management (KM), knowledge services, and knowledge sharing are really just storytelling, let’s go there. Because – and I believe this – if you tell the story well, the knowledge you want to …
Opening the Door: Knowledge Services in Your Library
Author Note: In another remarkable joint venture in the strategic alliance between SMR International and Soutron Global – and thanks to our good friends at Soutron Global – blog posts written for Soutron are available at this site as well. Feel free to review the content at both sites. At Soutron Global, my collected blog …
Making Knowledge Sustainable
[Editor’s Note: As knowledge strategists (and those aspiring to be knowledge strategists) pursue their work, Tim Powell’s name continues to be heard. I am very pleased to share, with permission, Tim’s latest blog post, from Competing in the Knowledge Economy: Observations by Tim Powell. As we move forward with this exciting management methodology, Tim’s observations continue …
Knowledge Services: Enduring Wisdom for Knowledge Strategists
In using the phrase “enduring wisdom,” I am honoring two of the most important influences in my career, Peter F. Drucker and Frances Hesselbein. For many years, I’ve worked to bring knowledge services and knowledge strategy development – the management process we generally refer to as “knowledge sharing” – to everyone I’ve worked with, and …
More on the Knowledge Services Audit
We spend a great deal of time talking about the “knowledge services audit” – that seemingly simple management mechanism we knowledge strategists work with. Sometimes referred to simply as the “knowledge audit,” it is not a new topic for this series of podcasts and blog posts. An earlier approach to the subject was back in …
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