SMR International colleagues and clients are aware that Information Africa Organization (IAO) is a new nongovernmental organization (NGO) in Africa. The organization’s focus is on youth, and specifically on strategic learning and training in ICT, KM, and knowledge services skills for African young people. SMR President Guy St. Clair is an IAO volunteer, using the …
In-Sourcing, Embedding, Outsourcing
If you are in charge of managing strategic knowledge in your company, a serious challenges is to identify the best mechanism for ensuring the knowledge development/knowledge sharing (KM/KS) process. Knowledge services brings information management, knowledge management, and strategic learning under the authority of one strategic knowledge manager, but the many different “pieces” of the operation …
Explaining KM/Knowledge Services
THE HEALTHCARE INDUSTRY IS A GOOD PLACE TO START One of the good things about modern society is the enormous diversity of professional work that moves society forward. One of the difficult things about modern society is all this professional diversity. It’s a challenge for a great many people to understand just what it is …
Closing the Digital Divide in Africa
DEALING WITH DRUCKER’S “RESPONSIBILITY GAP” IN AFRICA A new special report from SMR International takes a look at efforts to train Africa’s youth in ICT and KM skills. Linking that effort to recent attention about the “responsibility gap” from the Drucker Institute at Claremont Graduate University, the report (“Closing the Digital Divide: Dealing with Drucker’s …
3 Cs for Strategic Knowledge Professionals
Referring to Alan Bryant’s 2009 three things that “matter” for managers: competence, confidence, caring. How do these apply in the KM/knowledge services arena? A story for readers.
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