It’s been – and continues to be – a fantastic journey, this quest for KM, knowledge services, and building and sustaining the corporate knowledge culture. And in many respects, we’ve been pretty successful. From our perspective (that is, from the perspective of the information managers, knowledge managers, and strategic learning specialists who focus professionally on …

About forty years ago, Peter Drucker brought the idea of the knowledge worker to the workplace. Defining the knowledge worker as someone who works primarily with information and/or who develops and uses knowledge in the workplace, Drucker pushed the whole discipline of organizational management into a new space. It was the beginning of a new …