If you are employed in a KM/knowledge services business unit, and if your situation is like most, you’re spending a lot of time speaking with clients about social media. “What is it?” they’re asking. “How do we use it?” “Why is it important?” There is help at hand. Big Duck, a company that works with …

Two posts at other blogs have caught my attention, and since our goal here at SMR Int’l is to be provocative, let’s see what they say about this whole idea of moving KM, knowledge services, and the support of the knowledge culture beyond the professional and academic and out into the workplace, as I’ve written …

It’s been – and continues to be – a fantastic journey, this quest for KM, knowledge services, and building and sustaining the corporate knowledge culture. And in many respects, we’ve been pretty successful. From our perspective (that is, from the perspective of the information managers, knowledge managers, and strategic learning specialists who focus professionally on …

About forty years ago, Peter Drucker brought the idea of the knowledge worker to the workplace. Defining the knowledge worker as someone who works primarily with information and/or who develops and uses knowledge in the workplace, Drucker pushed the whole discipline of organizational management into a new space. It was the beginning of a new …