News from SMR International

The one question most asked of knowledge strategists has to do with how to engage senior management in knowledge strategy and the development of the organizational knowledge culture. A solution is provided in “Knowledge Services: Your Foundation for Building the Twentieth-First Century Knowledge Organization” by Guy St. Clair. The article has been published in Issue 85 (Summer 2017) of Leader to Leader, the award-winning journal of the Frances Hesselbein Leadership Institute (formerly the Peter F. Drucker Foundation). Guy is SMR International’s President and Knowledge Services Consultant. In the article Guy provides direction for senior executives and organizational leaders seeking to initiate and implement knowledge services in the workplace.

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Following their highly successful strategic learning programs at the Annual Conference of the Special Libraries Association (SLA), SMR International’s Senior Consultant and Marketing and Operations Manager Dale Stanley and Strategic Learning Specialist Deb Hunt will present additional online courses in up-coming months. The courses are part of the Knowledge Management/Knowledge Services Certificate Program, offered by SMR International in partnership with SLA. The program is designed to help knowledge services professionals better manage the use and application of proprietary and industry information within their organizations. Through a combination of theoretical and practical approaches, the program equips knowledge workers with the expertise and skills they need to build an enterprise-wide knowledge culture that delivers measurable and tangible benefits in the use of information, knowledge, and strategic learning for making decisions, enabling innovation- and knowledge-sharing, and achieving the organizational mission.

Up-coming courses include:

KMKS103  Knowledge Strategy: Developing the Enterprise-Wide Knowledge Culture (August 2017)

KMKS105  Change Management and Change Implementation in the knowledge Domain (September 2017)

KMKS103  Critical Success Factors: Measuring Knowledge Services (October 2017)

KMKS103  Fundamentals of Knowledge Management and Knowledge Services (November 2017)