Let’s think a little about knowledge strategy, and in particular about the role of the knowledge strategist, the management professional with leadership responsibility for knowledge strategy. And as we continue with all our conversations about knowledge services—the management methodology on which knowledge strategy is founded—we discover that it all relates to the many people engaged …
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For the Knowledge Strategist: Is It Change Management or Change Leadership?
Change management. It seems to be on our minds constantly, and as we move deeper into our wide-ranging uses of technology, we hear more and more about change in the workplace (and, not to be ignored, in our personal lives as well). In this so-called “digital age” or what I like to call “the golden …
Knowledge Services: The Strategic Learning Construct
The subject is knowledge services, of course. And in this case specifically the critical role played by strategic learning in knowledge services, in the development of the organizational knowledge strategy, and—perhaps most important—the role of strategic learning in the overall development of the organization as a knowledge culture. And probably at this point in our …
Your Knowledge Services Primer
When Peter F. Drucker first introduced us to the concept of the knowledge worker, he did those of us destined to work with information, knowledge, and learning a big favor. He said that we would be working as knowledge workers, required to have “a good deal of formal education.” He also pointed out that we would have …
Is Knowledge Services the Critical Management Discipline for the 21st Century Organization?
As an evangelist for knowledge services, I often refer to our subject as “the critical management discipline for the 21st Century.” I’m not shy about saying this (as anyone who has had a few minutes conversation with me can confirm). And, yes, every once in a while there’s a bit of challenge: how can I …
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