[Author’s Note: The following is reprinted from Sharing Guy’s Journey, my personal blog. This tribute to Frances Hesselbein was published on November 1, 2016 as Frances Hesselbein: Knowledge Sharing at Its Best. It is re-printed here — with an additional note — to emphasize the critical importance of leadership development in knowledge services and in …
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Knowledge Services? Knowledge Sharing? Knowledge Strategy? Why? Guy’s Informal Response
A friend confronted me with a sweet challenge the other night. “Guy,” she said, “a lot of people know you teach about KM and knowledge services, that you’re considered a kind of evangelist for knowledge services.” “How nice,” I thought a little egotistically. “I like being recognized for my professional efforts.” I might even have …
Knowledge Services: There is a Role for Millennials as Knowledge Strategists
We hear a great deal about millennials. Certainly by this time almost everyone is familiar with the term. But just in case this is a new one for some readers, there are some definitions. The Pew Research Center (part of Pew Charitable Trusts and the organization that appears to have taken the lead in studying …
Reward It! Give Credit for Good Knowledge Services
Not long ago, I was the guest presenter — thanks to the blessings of Skype — for a webinar with colleagues in Australia. The topic was mostly about ideas I’ve put forward in recent publications (the webinar was announced as such), and among the topics covered in the webinar and in my recent book and …
Shaping the Corporate Culture as a Knowledge Culture
The concept of a “corporate culture” has been a management consideration for a long time, and it was many years ago when I first began to give attention to the connection between the already-in-place corporate culture (in the classic sense of “corporate,” as in pertaining to or related to any group) and the organization’s functioning as …
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