An on-going challenge — it seems — is how to influence the organization to move into a more knowledge-centric “direction.” Obviously the knowledge strategist must address the overall willingness of the organization’s stakeholders and leaders to move in a different direction (if there is not already some level of knowledge services at work in the …

Let’s think about how knowledge services, knowledge strategy, and knowledge sharing can help us — as a society — deal with the issues confronting us these days.

A few thoughts on the distinctions between “content services” and “knowledge services” — and John Mancini’s good new book.

It’s a story I like to tell, about how one research leader turned out to be particularly successful in establishing knowledge value in her workplace. In doing so, she ensured that knowledge sharing was used to its maximum value, leading to an effective knowledge services operational framework for the organization. And — with management support …

Ever find yourself “on the spot,” when you have to talk about your work? Here are a few thoughts about how you might talk about knowledge services. We use some good suggestions from the Heath Brothers for getting your message across, and we connect those suggestions with our recommendations from SMR International. This should give …