For many colleagues and friends, knowledge services is still a fairly new way of thinking about how we manage intellectual capital in the organizations where we work. Or in our own personal lives — our volunteer work, for example, or in our efforts with religious or political groups, or other activities we get involved with. Even for many of us in our interactions with others on a more informal basis. So we’re often asked about knowledge services — why we have it and what we do with it. Here’s a story describing how one friend and I discussed knowledge services.