Knowledge Services: The Change Management Connection

As a management methodology, knowledge services demands change. All organizational stakeholders must understand that change management and change implementation may be required as management commits to developing the larger organization as a knowledge culture. This podcast describes the four principles of successful change management for knowledge strategists.

And just to be a little more provocative than usual I recommend that we approach change management and change implementation up front, as a first step before we even get into whatever effort we’re planning.