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As a management methodology, knowledge services demands change. All organizational stakeholders must understand that change management and change implementation may be required as management commits to developing the larger organization as a knowledge culture. This podcast describes the four principles of successful change management for knowledge strategists.
And just to be a little more provocative than usual I recommend that we approach change management and change implementation up front, as a first step before we even get into whatever effort we’re planning.
What do you think of this idea?
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