As we’ve moved forward with these podcasts, new listeners have been joining us at a steady pace, and most of our new listeners ask, quote naturally, what knowledge services is all about. “What is this thing you’re calling ‘knowledge services,’ Guy? How do I learn the ‘basics’ of knowledge services?” I’m happy to oblige, and …

Can we connect measuring for knowledge services to project management’s controlling process? I think so and in this podcast I try to explain why we do it, and how. For more on this subject, look at the announcement for Dale Stanley and Deb Hunt’s up-coming course in the SLA/SMR International series, beginning October 2, KMKS …

Feeling a little like you’re “going it alone” with knowledge services? Not an unusual situation. Here are eight tips you can apply to bring yourself and your knowledge services ideas more into the mainstream in your organization.

Many of us identify knowledge services as the management methodology that brings a “humanist” perspective into our work as managers. If that is the case, can we not then conclude that knowledge services is the critical management discipline for the 21st century organization? This podcast puts forward a few thoughts in this direction. Do you …

As a management methodology, knowledge services demands change. All organizational stakeholders must understand that change management and change implementation may be required as management commits to developing the larger organization as a knowledge culture. This podcast describes the four principles of successful change management for knowledge strategists. And just to be a little more provocative …