Knowledge sharing is critical in disaster relief programs and post-disaster reconstruction and development. As learned in recent major relief activities (e.g., the Indian Ocean tsunami in 2004, Hurricanes Katrina and Rita in New Orleans in 2005, Haiti on 12 January of this year), the whole success of putting life back together for victims of natural …
Technology Failures in Nonprofits: Perhaps the Focus is in the Wrong Place
For several years, nonprofits have been trying to figure out how to bring the benefits of technology to developing countries and to others who do not have resources to participate in the technology revolution. [And as a personal aside: Did I say “revolution”? Can it still be a “revolution”? We’ve been living with computers since …
KM/Knowledge Services, Strategic Learning, and HR: Making the Critical Connection
We’re all agreed that a key element in the success of any KM/knowledge services strategy is strategic learning. Indeed, strategic learning is one of the three “legs” (as we often say) of knowledge services, converging with information management and knowledge management to establish corporate knowledge-sharing success. One of management’s biggest challenges, though, is coordinating these …
Knowledge Strategy Development: Lessons Learned
A six-month project to develop knowledge strategy for an international organization has been completed. As with similar assignments relating to knowledge strategy, one is left with both a sense of accomplishment that the big job is finished and a certain sense of sadness that the job is no longer the focus of one’s professional life. …
In-Sourcing, Embedding, Outsourcing
If you are in charge of managing strategic knowledge in your company, a serious challenges is to identify the best mechanism for ensuring the knowledge development/knowledge sharing (KM/KS) process. Knowledge services brings information management, knowledge management, and strategic learning under the authority of one strategic knowledge manager, but the many different “pieces” of the operation …
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