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Knowledge Workers in the New Environment (3)

September 6, 2011 By Guy St. Clair

In the August 29th SMR post we gave attention to knowledge workers, a first “category” for people working in the knowledge domain. Another category is that of strategic knowledge professionals. These are knowledge development/knowledge sharing (KD/KS) employees often thought of as a company’s “information professionals,” “content professionals,” “IT specialists,” “information managers,” or any of the myriad new titles …

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Tagged With: archives management, information technology, KD/KS, KM training, KM/Knowledge Services, knowledge development/knowledge sharing, knowledge services, Knowledge Strategy, organizational effectiveness, records management, strategic knowledge services

Knowledge Workers in the New Environment (2)

August 30, 2011 By Guy St. Clair

An earlier SMR post addressed the subject of careers in KM/Knowledge Services. Let’s continue. In my work I’m noticing more and more attention being given to different categories of knowledge workers. It’s not a new idea, and in his 1997 book Intellectual Capital: The New Wealth of Organizations (1997) Tom Stewart sorts through the employees doing …

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Tagged With: Drucker (Peter F.), KD/KS, KM/Knowledge Services, knowledge development/knowledge sharing, knowledge services, Reich (Robert B.), Stewart (Thomas A.), Strategic Learning

“Same Institution, Changing Culture, Different Economic Context, Different Set of Players….”

August 5, 2011 By Guy St. Clair

Reviewing a few recent client assignments, I find myself intrigued when we get to speaking about what works and what doesn’t work. I’m also stimulated by comments offered in response to a previous SMR post about Sharing Techniques from the Development Community (which itself was inspired by Ian Thorpe’s Learning as Part of the Brand). As a result, …

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Tagged With: change implementation, change management, KD/KS, KM/Knowledge Services, knowledge development/knowledge sharing, Knowledge Strategy, Knowledge Thought Leaders, strategic knowledge management, strategy development, The Knowledge Culture

Sharing KM Techniques from the Development Community

July 19, 2011 By Guy St. Clair

I’m a big fan of Ian Thorpe’s blog – KM on a Dollar a Day – and I’m not shy about recommending that others take a look. Here’s another opportunity for the rest of us to pick up some good tips, regardless of the industry we work in. Ian’s latest post, the second of two …

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Tagged With: KM, KM/Knowledge Services, knowledge development/knowledge sharing, organizational effectiveness, strategic knowledge services, Strategic Learning

Knowledge Workers in the New KM Environment

July 12, 2011 By Guy St. Clair

After the build-up in prior posts about the Annual Conference of the Special Libraries Association (SLA) – held in Philadelphia last month – a bit of follow-up is appropriate. I won’t report on the entire conference, but I’m happy to share a few comments about some of  the activities. Perhaps this brief post will be of …

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Tagged With: Columbia University (IKnS), KD/KS, KM, KM/Knowledge Services, knowledge development/knowledge sharing, knowledge services, Knowledge Strategy, Knowledge Thought Leaders, Prusak (Laurence), SLA. Friedman (Thomas), Special Libraries Association, Strategic Learning, The Knowledge Culture

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SMR’s Knowledge Services Blog Archives (since 2009)

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Recent Blog Posts

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