Sometimes it seems a little too easy, doesn’t it? A little too simplistic. And, yes, in our work we are often asked: cannot knowledge management do the job? Why must KM converge with information management and strategic learning in this discipline called knowledge services? There are two reasons. The first is that in today’s business and research environment, the management …
Talking the Talk: Moving from KM to Knowledge Services
It was about ten years ago that those of us working in KM began to realize that we needed something less amorphous and vague than the term “knowledge management.” As I noted in the last post, “knowledge management” just caused too much confusion when we tried to describe our work. As we tried to convey the …
Talking the Talk: The Language We Use When We Speak about Knowledge Sharing
As we move deeper into the new year, let’s review some of the terms we use when we speak about knowledge sharing. In the corporate environment these days, we’re all pretty much agreed that organizational effectiveness is largely dependent on the quality of knowledge sharing practiced throughout the organization, with the ideal being some level …
Thinking About: Your KM/Knowledge Services Strategy
For knowledge services managers dealing with enterprise-wide knowledge strategy, the newest issue of the McKinsey Quarterly Monthly Newsletter is an attention-grabber. [Note: you need to register to read the complete issue. Registration directions should come up when you first open the link.] Here’s how the authors get our attention: “Do you really have a strategy—crisp …
KM/Knowledge Services in the New Africa: Nerisa Jepkorir Kamar
We hear much about the “new” Africa, and many commentators are predicting great things for the world’s second-largest and second most-populous continent (see especially Lions on the move: The progress and potential of African economies, McKinsey and Company’s important report from last June). After a year working in Kenya, I can attest to the fact …