Sadly, my post of May 18 was premature. When I wrote it, I offered advice that I innocently thought would support knowledge strategists as we struggle to meet the challenges of the pandemic. And in particular, by leading our employing organizations in the development of the organizational recovery plan. But so much has happened since …
Knowledge Services in the “New Normal”
Any number of advisors, web sites, and articles (academic and popular) are coming up with recommendations for dealing with the “new normal.” It’s the term we hear a lot – the nearly ubiquitous phrase being tossed about to give us some sort of common tag for anticipating and describing the times we’ll be living in, …
Using Knowledge Sharing to Fight COVID-19
No matter how much we try, there is no way we can appreciate the importance of what is happening to us. As a society, we’re talking about nothing else, and that’s how it should be. Our very lives are in danger, and if it reminds us of anything, some of us are old enough to …
What’s Knowledge Services? Defining the Concept
What’s This All About? It’s always fun to begin with a story. And since any number of people will tell you that knowledge management (KM), knowledge services, and knowledge sharing are really just storytelling, let’s go there. Because – and I believe this – if you tell the story well, the knowledge you want to …
Knowledge Services: Preparing Your Knowledge Strategy Document
[The following is the text of the April 20, 2018, Knowledge Services Podcast.] We are again looking at knowledge strategy, but this time we are diving into knowledge strategy from another point of view, an even different perspective than the previous thinking we’ve been doing about knowledge strategy. As the knowledge strategist – as we’ve agreed …
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