There are five critical issues we need to think about in making the KM/knowledge services/archives connection: figuring out what you need, identifying who’s responsible, developing a strategy, developing solutions, and implementation. Now we must identify the steps we take to make that connection practical. Those of us who work in this field use the tagline …
KM/Knowledge Services & Archives: Make the Connection
Knowledge services converges information management, knowledge management (KM), and strategic learning. Archives management is that branch of knowledge services dealing with an organization’s collection of historical records, usually materials selected for permanent or long-time preservation and expected to be of some value at some later time in history or, in some cases, simply to preserve …
KM/Knowledge Services, Strategic Learning, and HR: Making the Critical Connection
We’re all agreed that a key element in the success of any KM/knowledge services strategy is strategic learning. Indeed, strategic learning is one of the three “legs” (as we often say) of knowledge services, converging with information management and knowledge management to establish corporate knowledge-sharing success. One of management’s biggest challenges, though, is coordinating these …
Knowledge Strategy Development: Lessons Learned
A six-month project to develop knowledge strategy for an international organization has been completed. As with similar assignments relating to knowledge strategy, one is left with both a sense of accomplishment that the big job is finished and a certain sense of sadness that the job is no longer the focus of one’s professional life. …
Knowledge Strategy – Prescriptive or Descriptive?
There is no single approach to knowledge strategy development, and in this particular discipline in the KM/knowledge services arena, there is no such thing as “one size fits all.” Every institution and every functional unit has its own way of dealing with knowledge. The trick is to dig deep enough to find out how the knowledge is to dealt with.
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