SMR

Building the Knowledge Culture

Make Use of Your Organization’s Experts Database: Your “Natural” Knowledge-Sharing Tool

Guy St. Clair

  [I was recently honored to be the Guest Speaker for the Soutron Global Special Libraries Association (SLA) Invitational Seminar at the SLA’s Annual Conference, held in Boston MA June 14-16. The following is drawn from my remarks in that presentation. – Guy St. Clair] In all our talk about knowledge services, and the knowledge-sharing “piece” of knowledge sharing, one of the most remarkable omissions we make has to do with a product that is – for many organizations – right in front of us. I’m referring to the company or organization’s experts database, that “yellow pages” tool that enables stakeholders…
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Other Voices: Dr. Russell Maulitz Shares His Thoughts about the Intersection of Medical Informatics and Knowledge Services

Guy St. Clair

  During the last year I’ve had the good fortune to get to know Dr. Russell Maulitz. In that time, I’ve learned that he is impressively knowledgeable about KM and knowledge services. I learned that quickly, for in our first meeting, during the usual “how-do-you-do?” and “what-do-you-do?” of the opening conversation, he asked about my work. I described my affiliation with our important new discipline. Without missing a beat, he said, “That’s good to know. I’m a knowledge manager, too.” Russ – yes, we use first names, since we’re now friends – is Chief Medical Officer at Starship Health Technologies…
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A Provocative Question from Tim Powell

Guy St. Clair

  Tim Powell is a frequent visitor to our SMR posts, and we speak together often. [And in a funny sort of way he’s here all the time since that’s Tim interviewing me in the film at the right.] Tim also teaches with me from time to time in my course at Columbia, and we have on-going conversations about anything having to do with information management, KM, or knowledge services. It’s all part of this friendship we share, giving me the opportunity to be pretty up on what he’s working on at any given time. On top of everything else Tim is an exceptionally fine author.…
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