SMR International is a New York-based consulting firm focused on change and its impact on people, organizational effectiveness, and knowledge services delivery within the larger enterprise. Through consultancy advisory services, learning and training programs, and publications, SMR International helps institutions and organizations explore alternative future programs and then assists in crafting these visions into functional definition.

New From SMR International

SMR INTERNATIONAL
MANAGEMENT ACTION PLANS FOR KNOWLEDGE SERVICES
Putting KM to Work
Management Manuals for Knowledge Services
Background - Practices - Process

Organizational effectiveness begins with an enterprise-wide knowledge culture, built on a knowledge strategy that matches the company's business strategy. With the SMR International Management Action Plans for Knowledge Services (known as the SMR MAPs), information and knowledge professionals gain the background they need for developing and implementing knowledge strategy for the parent organization.

The SMR MAPs prepare you for managing knowledge services, converging information and knowledge management with strategic learning. With this preparation, you become indispensable for providing strengthened knowledge asset management, better contextual decision making, accelerated innovation, and faster, higher-level research management.

Titles Now Available:

Building the Knowledge Culture:

The Knowledge Services Effect

The KM/Knowledge Services Continuum:

Developing the Knowledge Services Strategic Framework

Critical Success Factors:

Management Metrics, Return-on-Investment, and Effectiveness Measures for Knowledge Services

Enterprise Content Management (ECM) for Knowledge Services:

A Strategic Approach to Knowledge Asset Management