SMR

Building the Knowledge Culture

Specialized Librarianship and Knowledge Services – Surprising (Informal) Poll Results

Guy St. Clair

  A bit of surprise in last week’s “Transforming Libraries” Webinar for Soutron Global. My topic was “Knowledge Services: The Specialized Library as the Company’s Knowledge Nexus.” As is our custom with these webinars, we include a couple of polls, and I’ll bet you’ll be as surprised as I was with what we learned. As I spoke about the value of participating in company activities beyond the work of the specialized library, I asked participants how often they took part in a working group or team activity with people outside the library. With 75% of our webinar attendees responding, 64% said they had done this within the…
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Other Voices: Mitzi Perdue Talks about How – For Frank Perdue – Knowledge Sharing Was Simply Part of Sharing – It’s What He Did

Guy St. Clair

  In our work in knowledge management and knowledge services, we speak a great deal about knowledge sharing. And not only in our professional lives. For those of us working with knowledge management (KM), knowledge sharing, and knowledge strategy, we are constantly aware of how much of what we do “for a living” carries over into our personal lives. The foundation of our work – telling stories and sharing what we know – is what we do all the time, and from where I sit, one of the best story tellers in my crowd is Mitzi Perdue. What Mitzi has done with…
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KM? Knowledge Services? Which Is It?

Guy St. Clair

  “What’s this knowledge services you talk about so much, Guy?” Yes, it a question I get a lot, and true to form, I was recently asked about how I got involved in knowledge services. As most people who know me can attest, I’m always happy to supply a little history about knowledge services. And as we begin the new year, why not? Now that SMR International is into the 16th year since we introduced the concept (at least we think we did – we hadn’t heard anything about knowledge services until we started talking about it), it just makes sense to…
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