SMR

Building the Knowledge Culture

Other Voices: Mitzi Perdue Talks about How – For Frank Perdue – Knowledge Sharing Was Simply Part of Sharing – It’s What He Did

Guy St. Clair

  In our work in knowledge management and knowledge services, we speak a great deal about knowledge sharing. And not only in our professional lives. For those of us working with knowledge management (KM), knowledge sharing, and knowledge strategy, we are constantly aware of how much of what we do “for a living” carries over into our personal lives. The foundation of our work – telling stories and sharing what we know – is what we do all the time, and from where I sit, one of the best story tellers in my crowd is Mitzi Perdue. What Mitzi has done with…
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KM? Knowledge Services? Which Is It?

Guy St. Clair

  “What’s this knowledge services you talk about so much, Guy?” Yes, it a question I get a lot, and true to form, I was recently asked about how I got involved in knowledge services. As most people who know me can attest, I’m always happy to supply a little history about knowledge services. And as we begin the new year, why not? Now that SMR International is into the 16th year since we introduced the concept (at least we think we did – we hadn’t heard anything about knowledge services until we started talking about it), it just makes sense to…
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Can a Technology Management / Knowledge Services Collaboration Establish the Company’s “Knowledge Domain”?

Guy St. Clair

  Got to playing around – again – with this idea that technology management and knowledge services are very much part of the same function. In fact, in one of the classes I teach, we bring it all together, referring to that functional activity as the company’s “knowledge domain.” And, yes, in our course description, we have our definition (a rather overdone description, I fear) of the knowledge domain. We describe the knowledge domain as “those activities of the larger corporate or organizational environment that result in the successful management of information and knowledge and enable knowledge development, knowledge sharing, and knowledge…
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