While we speak often about the components of a knowledge strategy, a recent query reminded me that we don’t always give the same kind of attention to how we get the strategy development project started. We need to think about what we’re attempting to do when we move into knowledge strategy development, and we all know …

The concept of a “corporate culture” has been a management consideration for a long time, and it was many years ago when I first began to give attention to the connection between the already-in-place corporate culture (in the classic sense of “corporate,” as in pertaining to or related to any group) and the organization’s functioning as …

Since the publication of Duff McDonald’s The Golden Passport in April, we’ve had an array of opinion articles about what I tend to refer to as “the purpose of management.” It’s a topic I take up with students, professional colleagues, and, yes, even friends as we try to figure out just what our role is. I …

An intriguing announcement recently came from John Mancini, Chief Evangelist at AIIM. It got me to thinking about all the different points-of-view and perspectives we use for talking about the work we do. And in particular when I think about the connection between enterprise content management and our development of knowledge strategy in the organizations …

Here’s my happy story for when this happens: When working on an assignment for two merged government agencies, my team and I lucked onto a research specialist who had started her career as a records manager in one of the two agencies. She later become head of that agency’s records unit, and while in that job, she …