The concept of a “corporate culture” has been a management consideration for a long time, and it was many years ago when I first began to give attention to the connection between the already-in-place corporate culture (in the classic sense of “corporate,” as in pertaining to or related to any group) and the organization’s functioning as …

Since the publication of Duff McDonald’s The Golden Passport in April, we’ve had an array of opinion articles about what I tend to refer to as “the purpose of management.” It’s a topic I take up with students, professional colleagues, and, yes, even friends as we try to figure out just what our role is. I …

An intriguing announcement recently came from John Mancini, Chief Evangelist at AIIM. It got me to thinking about all the different points-of-view and perspectives we use for talking about the work we do. And in particular when I think about the connection between enterprise content management and our development of knowledge strategy in the organizations …

Here’s my happy story for when this happens: When working on an assignment for two merged government agencies, my team and I lucked onto a research specialist who had started her career as a records manager in one of the two agencies. She later become head of that agency’s records unit, and while in that job, she …

It’s been ten years since I came into contact with the Heath brothers, but I was impressed when I heard Dan (or was it Chip?) speak a few years ago. He was on an author tour, promoting Make it Stick: Why Some Ideas Survive and Others Die (and, yes, I bought the book). And there …