If the KM/knowledge services/archives connection is going to make sense (and perform as the critical element of enterprise management it is expected to be), we have to go back to the “why.” What’s the reason behind a knowledge strategy that includes archives management? What are organizational expectations with respect to legacy content? Management expectations? Four …

There are five critical issues we need to think about in making the KM/knowledge services/archives connection: figuring out what you need, identifying who’s responsible, developing a strategy, developing solutions, and implementation. Now we must identify the steps we take to make that connection practical. Those of us who work in this field use the tagline …

Knowledge services converges information management, knowledge management (KM), and strategic learning. Archives management is that branch of knowledge services dealing with an organization’s collection of historical records, usually materials selected for permanent or long-time preservation and expected to be of some value at some later time in history or, in some cases, simply to preserve …