On May 5-6, 2011, the Knowledge Management Education Forum (KMEF) brought together some 75 educators in the field of knowledge management (KM) to share their thoughts about how KM is taught and how students learn KM. This First Annual KMEF Summit was held on the campus of George Washington University in Washington, DC. An initiative …
Basic Knowledge Sharing: Saving Lives
OK. Perhaps the title is a little dramatic, but if you take a look at today’s blog post from Dr. John D. Halamka you’ll have a quick lesson in the basics (and the rewards) of KD/KS, that knowledge development/knowledge sharing we speak about so much. A Japanese Starbucks Model for Healthcare Quality describes the simplest …
Foreclosures: Where Was the Strategic Learning?
Let’s not kid ourselves. When it comes to KM/knowledge services, there is definitely a great deal of ignorance out there. And coming up with a feasible “work around” (to use the popular IT term) is pretty much part of the picture in most companies. Sure, we all lament the costs, costs that are usually very, …
Collaboration + Knowledge Sharing = Knowledge Services
Collaboration is too important to neglect. Whether managers create a collaborative environment where collaboration “just happens,” or if strategic efforts are made to ensure that people collaborate, it’s now clear that the successful organization is one in which collaboration is a critical building block. Some years ago, Edward M. Marshall – who might have been …
Blue-Collar Workers and KM/Knowledge Services Motivation: Testing the KD/KS Paradigm
A colleague finds himself in a strange professional situation, perhaps a classic management conflict. In the forward-thinking company where he works, he has been assigned to take knowledge development and knowledge sharing to “the floor.” His colleagues who manage strategic learning feel that it’s time for KD/KS to go live, so to speak, and everyone …
